Assistant General Manager — Member Experience & Operations

Fitness Ventures, LLC; Corona (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Fitness Ventures LLC (Crunch Fitness) seeks an Assistant General Manager to support the General Manager and foster a welcoming, diverse environment for members. The AGM will lead, supervise, and coordinate front-line staff at the membership counter and ensure brand integrity across operations.

The role emphasizes policy execution, staff recruitment, customer service excellence, and daily management of sales and facilities, with responsibility for payroll processes and maintaining safe, clean

Qualifications

• High school diploma or equivalent required.
• Must be at least 18 years old.
• Must be eligible to work in the United States and provide proof of eligibility.

Responsibilities

• Demonstrate working knowledge of SOPs and policies.
• Assist General Manager to communicate and implement company policies and procedures.
• Recruit, interview, and hire talented team members.
• Lead, motivate, and manage a team to achieve revenue targets as measured by KPI performance.
• Ensure leads are properly tracked and local partnerships are developed.
• Resolve customer complaints promptly following procedures.
• Maintain a professional and welcoming atmosphere with clean, safe facilities.
• Assist in payroll processing and approvals.

Skills

Leadership

Staff recruitment

Customer service

Communication

Payroll processing

Education

High school diploma or equivalent

Job description

Fitness Ventures LLC (Crunch Fitness) seeks an Assistant General Manager to support the General Manager and foster a welcoming, diverse environment for members. The AGM will lead, supervise, and coordinate front-line staff at the membership counter and ensure brand integrity across operations.

The role emphasizes policy execution, staff recruitment, customer service excellence, and daily management of sales and facilities, with responsibility for payroll processes and maintaining safe, clean