Member Experience & Membership Sales Pro

Dayton; Georgia; On-site; USD 21,000 - 29,000; Full time

Job summary

Workout Anytime in Georgia seeks a friendly Member Experience Expert to greet members, drive membership growth, and support daily club operations. You’ll create a welcoming environment, handle inquiries, and promote programs to enhance member satisfaction.

The role emphasizes customer service, sales activities, and ensuring the club runs smoothly, with flexibility for full-time or part-time schedules.

Qualifications

• High school diploma or equivalent.
• Customer service, hospitality, retail or sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Willingness to work flexible hours, including evenings, weekends and holidays.

Responsibilities

• Greet members and guests with enthusiasm and professionalism.
• Build relationships to create a welcoming club environment.
• Ensure smooth check-in and resolve account or access issues.
• Respond to member questions and requests in a timely manner.
• Deliver service that promotes member satisfaction and retention.
• Lead club tours and assist with membership sales and enrollment.
• Prospect and follow up to generate appointments and memberships.
• Promote club programs and referral opportunities.
• Maintain a clean, organized, and inviting club environment.
• Complete cleaning zones and operational checklists.
• Process memberships and payments accurately.
• Communicate member feedback to leadership.

Skills

Customer service

Hospitality experience

Retail experience

Sales experience

Communication skills

Multitasking

Flexible hours

Education

High school diploma or equivalent

Tools

Point-of-sale system

Basic computer skills

Job description

Workout Anytime in Georgia seeks a friendly Member Experience Expert to greet members, drive membership growth, and support daily club operations. You’ll create a welcoming environment, handle inquiries, and promote programs to enhance member satisfaction.

The role emphasizes customer service, sales activities, and ensuring the club runs smoothly, with flexibility for full-time or part-time schedules.