Member Experience & Membership Sales — Flexible Hours

Workout Anytime - Pugh; Lynchburg (VA); On-site; USD 19,286 - 24,796; Full time

Job summary

Workout Anytime - Pugh is seeking a Member Experience Expert to create a welcoming club environment, assist prospective and current members, and support daily operations. The role emphasizes delivering outstanding customer service, driving memberships, and sustaining a clean, organized facility.

The ideal candidate is energetic, sales-minded, and passionate about helping others while contributing to the club's overall success through effective communication and teamwork.

Qualifications

• High school diploma or equivalent is required.
• Customer service, hospitality, retail, or sales experience preferred.
• Strong communication and interpersonal skills are essential.
• Positive attitude with a passion for helping others.
• Basic computer and point-of-sale system experience.
• Ability to multitask in a fast-paced environment.
• Flexibility to work mornings, evenings, weekends, and holidays.

Responsibilities

• Greet every member and guest with enthusiasm and professionalism.
• Build relationships to create a welcoming club environment.
• Ensure proper check-in and resolve account or access issues.
• Respond to member questions and requests promptly.
• Deliver exceptional service to promote satisfaction and retention.

Skills

Communication skills

Customer service

Interpersonal skills

POS experience

Multitasking

Flexible hours

Education

High school diploma or equivalent

Tools

POS system

Job description

Workout Anytime - Pugh is seeking a Member Experience Expert to create a welcoming club environment, assist prospective and current members, and support daily operations. The role emphasizes delivering outstanding customer service, driving memberships, and sustaining a clean, organized facility.

The ideal candidate is energetic, sales-minded, and passionate about helping others while contributing to the club's overall success through effective communication and teamwork.