Member Experience & Membership Sales Specialist

King; Florida; On-site; USD 25,000 - 36,000; Full time

Job summary

Workout Anytime is seeking a Member Experience Expert in Florida to welcome members, support club growth, and drive memberships. You will greet members, assist with check-ins, tours, and enrollment while promoting programs and referrals.

The role also covers maintaining a clean, organized front desk and assisting with opening/closing procedures. The ideal candidate is energetic, personable, and sales-minded, with strong communication skills and a passion for helping others.

Qualifications

• High school diploma or equivalent.
• Previous customer service, hospitality, retail, or sales experience preferred.
• Strong communication and interpersonal skills.
• Positive attitude with a passion for helping others.
• Basic computer and point-of-sale system experience.
• Ability to multitask in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Greet every member and guest with enthusiasm and professionalism.
• Build relationships to create a welcoming club environment.
• Ensure members check in properly and resolve access issues.
• Respond to questions, concerns, and requests promptly.
• Deliver exceptional service to promote satisfaction and retention.
• Conduct club tours for prospective members and assist with enrollment.
• Promote programs, training, and referral opportunities.
• Keep the club clean, organized, and inviting during shifts.
• Maintain front desk accuracy and assist with opening/closing.

Skills

Customer service

Communication

POS experience

Multitasking

Flexible hours

Education

High school diploma

Tools

Point-of-sale system

Job description

Workout Anytime is seeking a Member Experience Expert in Florida to welcome members, support club growth, and drive memberships. You will greet members, assist with check-ins, tours, and enrollment while promoting programs and referrals.

The role also covers maintaining a clean, organized front desk and assisting with opening/closing procedures. The ideal candidate is energetic, personable, and sales-minded, with strong communication skills and a passion for helping others.