Member Experience Lead - Free Gym Membership & Daily Pay

EōS Fitness; Springville (UT); Vor Ort; USD 20.664 - 23.419; Vollzeit

Benefits dieser Stelle

Free membership for you and one family member

Discounted Personal Training and merchandise

401(k) + Company matching

Health, dental, vision insurance

Zusammenfassung

EōS Fitness in Springville, Utah is seeking a member services leader to enhance customer experience and achieve business objectives. This role emphasizes collaboration with a team to support retention and address member concerns effectively.

The ideal candidate has a strong customer service background, excellent communication skills, and a proficiency in fitness management software. Enjoy benefits like free membership, health insurance, and a competitive pay structure.

Qualifikationen

• Proven experience in customer service or front-line leadership.
• Ability to thrive in a fast-paced, customer-facing environment.
• Knowledge of fitness industry operations including membership management.

Aufgaben

• Enhance member experience and resolve service issues.
• Support member retention through engagement strategies.
• Lead and coach the front desk team to exceptional service.

Kenntnisse

Customer service experience

Excellent communication skills

Problem-solving abilities

Multitasking skills

Organizational skills

Tools

Fitness management software

Microsoft Office Suite

Jobbeschreibung

EōS Fitness in Springville, Utah is seeking a member services leader to enhance customer experience and achieve business objectives. This role emphasizes collaboration with a team to support retention and address member concerns effectively.

The ideal candidate has a strong customer service background, excellent communication skills, and a proficiency in fitness management software. Enjoy benefits like free membership, health insurance, and a competitive pay structure.