Member Experience & Growth Specialist

bjswholesaleclub; West Lebanon (NH); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Free memberships

Generous PTO

Health benefits

401(k)

Stock purchase plan

Descripción de la vacante

BJ's Wholesale Club is seeking a motivated team member in New Hampshire to promote and sell memberships while delivering exceptional customer service. You will be responsible for explaining benefits, processing applications, and supporting member questions at the point of contact.

Role emphasizes achieving targets, teamwork, and adherence to club policies, with a focus on fast, friendly service and accurate signage and merchandising to enhance the member experience.

Formación

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsabilidades

• Promotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs.
• Sells BJ's membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business benchmarks and results.
• Delivers superior customer service to Members at the point of contact.
• Assists with BOPIC orders and maintains club policies and procedures.

Conocimientos

Customer service

Sales experience

Math skills

Computer proficiency

Descripción del empleo

BJ's Wholesale Club is seeking a motivated team member in New Hampshire to promote and sell memberships while delivering exceptional customer service. You will be responsible for explaining benefits, processing applications, and supporting member questions at the point of contact.

Role emphasizes achieving targets, teamwork, and adherence to club policies, with a focus on fast, friendly service and accurate signage and merchandising to enhance the member experience.