Member Experience & Training Specialist

Sam's Club; Valdosta (GA); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off (PTO)

Life insurance

Job summary

Sam's Club in Valdosta, GA is hiring for a front-end associate to provide member service, maintain checkout areas, and process purchases. You will assist with payments, returns, refunds, and exchanges, while upholding safety standards and protecting assets.

Responsibilities include guiding members on self‑service tech, logging paperwork, and supporting training for associates. A team‑oriented, customer‑first mindset is essential, with opportunities to learn new technologies.

Qualifications

• Retail experience including operating front‑end equipment such as cash register.
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and supports shopping experience.
• Maintains checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policy.
• Follows safety standards and conducts safety sweeps.
• Maintains entrance/exit areas and verifies membership.
• Ensures a safe shopping environment and merchandise is arranged.
• Assesses shrink and damages and reports them.
• Keeps paperwork and logs up to date.
• Executes emergency response procedures as needed.
• Trains associates on processes, new technologies, and programs.
• Collaborates with managers, co‑workers, customers, and partners.

Skills

Retail experience

Mobile apps familiarity

Front-end equipment operation

Tools

Cash register

Job description

Sam's Club in Valdosta, GA is hiring for a front-end associate to provide member service, maintain checkout areas, and process purchases. You will assist with payments, returns, refunds, and exchanges, while upholding safety standards and protecting assets.

Responsibilities include guiding members on self‑service tech, logging paperwork, and supporting training for associates. A team‑oriented, customer‑first mindset is essential, with opportunities to learn new technologies.