Member Experience & Front Desk Specialist

Planet Fitness - PF Baseline Fitness; Grand Forks (ND); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Dollars for Scholars Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Short Term Disability Insurance

Accident Insurance

Pet Insurance

Advancement Opportunities

Job summary

A leading company is seeking a Customer Service Representative to enhance member experiences through excellent service. This role involves greeting and assisting members at the front desk, addressing customer inquiries, and maintaining the club's environment. Candidates should possess strong customer service skills and basic computer knowledge, and should be prepared for physical demands like standing, walking, and lifting.

Qualifications

• Strong customer service skills required.
• Basic computer proficiency required.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks including answering calls and assisting in check-ins.
• Facilitate member service issues and maintain cleanliness of the club.

Skills

Customer Service

Communication

Problem Solving

Job description

A leading company is seeking a Customer Service Representative to enhance member experiences through excellent service. This role involves greeting and assisting members at the front desk, addressing customer inquiries, and maintaining the club's environment. Candidates should possess strong customer service skills and basic computer knowledge, and should be prepared for physical demands like standing, walking, and lifting.