Member Experience & Front Desk Specialist

Hunter Super Techs - TurnPoint; Snellville (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Flynn Group is hiring a friendly Member Services Representative to join the Planet Fitness team. You will greet members, assist with check-ins, tours for prospective members, and answer questions while maintaining a clean, welcoming front desk.

Strong communication, reliability, and a willingness to learn are essential in this fast-paced fitness environment. Experience in customer service and basic computer skills are preferred.

Qualifications

• Customer Service experience preferred.
• Basic computer proficiency required.
• Punctual and reliable with strong attention to detail.
• Strong communication and teamwork skills.
• Ability to learn and adapt to new procedures.
• Problem-solving mindset and ability to follow instructions.

Responsibilities

• Greet members and guests, provide exceptional customer service.
• Check members in and conduct tours for prospective members.
• Answer phones and assist callers with questions.
• Communicate updates and events to members and guests.
• Assist with POS transactions andMembership questions.

Skills

Customer service

Communication

Teamwork

Attention to detail

Problem solving

Willingness to learn

Follow instructions

Reliability

Punctuality

Basic computer skills

Tools

POS system

Job description

Flynn Group is hiring a friendly Member Services Representative to join the Planet Fitness team. You will greet members, assist with check-ins, tours for prospective members, and answer questions while maintaining a clean, welcoming front desk.

Strong communication, reliability, and a willingness to learn are essential in this fast-paced fitness environment. Experience in customer service and basic computer skills are preferred.