Member Experience Specialist - Gym Front Desk

Hunter Super Techs - TurnPoint; Conyers (GA); On-site; USD 29,000 - 36,000; Full time

Job summary

Flynn Fitness, part of Flynn Group, is hiring a Member Services Representative for Planet Fitness locations. You will greet members, handle check-ins, provide tours to prospective members, and address questions in a courteous, professional manner. You will also assist with daily front-desk tasks and keep the lobby clean.

The role emphasizes a judgment-free, welcoming environment and requires dependable, team-oriented individuals with strong communication and problem-solving skills.

Qualifications

• Customer service experience preferred.
• Basic computer proficiency.
• Strong communication skills and reliability.
• Ability to work in a busy gym environment.

Responsibilities

• Greet members and guests with exceptional service.
• Check members in and provide club tours to prospective members.
• Answer questions and assist callers professionally.
• Maintain lobby cleanliness and assist with merchandise or beverage sales.
• Support operations by following new policies and completing training.

Skills

Customer service

Attention to detail

Punctuality

Communication

Team player

Problem solving

Follow instructions

Tools

POS system

Job description

Flynn Fitness, part of Flynn Group, is hiring a Member Services Representative for Planet Fitness locations. You will greet members, handle check-ins, provide tours to prospective members, and address questions in a courteous, professional manner. You will also assist with daily front-desk tasks and keep the lobby clean.

The role emphasizes a judgment-free, welcoming environment and requires dependable, team-oriented individuals with strong communication and problem-solving skills.