Member Experience & Front Desk Specialist

Crunch Fitness; Port Arthur (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free gym membership

Subsidized health insurance

Dental

Vision

Life insurance

Short-term disability

Job summary

Crunch Fitness - Undefeated Tribe is hiring a Part-time Member Services Representative in Port Arthur, TX. You will greet members, handle check-ins, support sales and promotions, and keep the front desk and lobby clean and welcoming.

You should have at least 1 year in a service role, strong communication skills, and CPR/AED certification. A free gym membership and health benefits may be included for eligible staff; travel is not required.

Qualifications

• Minimum 1 year experience in a service-oriented position.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Strong customer service orientation and communication skills.

Responsibilities

• Greet members and guests with enthusiasm and assist with memberships and sales.
• Handle front desk duties, check-ins, and program promotions.
• Answer phones courteously and manage member requests or escalate as needed.
• Maintain a clean, organized lobby and support opening/closing tasks.
• Promote fitness programs, tanning, and childcare offerings.
• Support events and ensure the club meets “grand-opening ready” standards.

Skills

Customer service

Communication

Detail oriented

Sales

Education

High school diploma or GED

CPR/AED certification

Job description

Crunch Fitness - Undefeated Tribe is hiring a Part-time Member Services Representative in Port Arthur, TX. You will greet members, handle check-ins, support sales and promotions, and keep the front desk and lobby clean and welcoming.

You should have at least 1 year in a service role, strong communication skills, and CPR/AED certification. A free gym membership and health benefits may be included for eligible staff; travel is not required.