Member Experience Specialist

Talentify; Fargo (ND); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible schedule

Training & development

Health, Dental and Vision Insurance

Free Membership

Employee Appreciation Program

Advancement Opportunities

Job summary

Join Talentify as a Customer Service Representative. You will play a crucial role in new member sales and ensure a positive experience for all members and guests. Your responsibilities include greeting visitors, answering phone calls, and handling member check-ins and account updates.

Maintain club cleanliness and assist with resolving member inquiries effectively. This position offers a flexible schedule and opportunities for personal growth within the organization.

Qualifications

• Honesty and good work ethic required.
• Must possess strong customer service skills.
• Basic computer proficiency is necessary.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks and assist with member check-ins.
• Facilitate member service issues as needed.
• Help maintain the cleanliness of the club.

Skills

Customer service skills

Active listening

Problem solving

Computer proficiency

Job description

Join Talentify as a Customer Service Representative. You will play a crucial role in new member sales and ensure a positive experience for all members and guests. Your responsibilities include greeting visitors, answering phone calls, and handling member check-ins and account updates.

Maintain club cleanliness and assist with resolving member inquiries effectively. This position offers a flexible schedule and opportunities for personal growth within the organization.