Front Desk & Member Experience Specialist

Talentify; Richardson (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Talentify is seeking a Front Desk Associate to greet members and guests, manage check-ins and promote services that help people achieve fitness goals. You will drive guest touchpoints, answer questions, and uphold a welcoming, on-brand environment at the club.

The role emphasizes upselling memberships and services, maintaining front desk operations, and delivering a positive, energetic experience for every visitor. This position offers growth opportunities and a collaborative team culture.

Qualifications

• Customer service or front desk experience preferred
• Comfortable with upselling and helping members
• Organized, energetic and positive attitude
• Available to work early mornings evenings and weekends

Responsibilities

• Welcome and check in all members and guests
• Sell memberships smoothies supplements and personal training
• Answer questions resolve billing issues and track front desk activity
• Keep the front desk area clean stocked and on-brand
• Support day-to-day operations and team communication
• Create a fun professional and helpful experience for everyone

Skills

Customer service

Front desk experience

Upselling

Organized

Energetic

Positive attitude

Punctual

Job description

Talentify is seeking a Front Desk Associate to greet members and guests, manage check-ins and promote services that help people achieve fitness goals. You will drive guest touchpoints, answer questions, and uphold a welcoming, on-brand environment at the club.

The role emphasizes upselling memberships and services, maintaining front desk operations, and delivering a positive, energetic experience for every visitor. This position offers growth opportunities and a collaborative team culture.