Member Experience & Front Desk Specialist

Ufc-Gym; Murfreesboro (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Free uniforms

Flexible schedule

Paid time off

Tuition assistance

Dental insurance

Vision insurance

Wellness resources

Training & development

Opportunity for advancement

Bonus based on performance

Job summary

Ufc-Gym is hiring a Front Desk Representative in Murfreesboro, TN, who will serve as the first point of contact for members and guests. This role requires delivering superior customer service while assisting with memberships and purchases.

The ideal candidate will possess a friendly demeanor, have experience in customer service, and be able to manage various tasks efficiently. Benefits include health insurance, employee discounts, and opportunities for advancement.

Qualifications

• Must have 6 months' customer service experience in health club, retail, or hospitality.
• Energetic, friendly, and outgoing personality required.
• Ability to adhere to meal and rest break periods.

Responsibilities

• Greets members and guests warmly as they enter and leave the club.
• Answers incoming calls professionally and transfers calls promptly.
• Checks in members and verifies membership status.

Skills

Customer service focus

Interpersonal skills

Communication skills

Multi-tasking

Friendly attitude

Education

High school diploma or GED

CPR and AED certification

Tools

Point of sales system

Basic computer skills

Job description

Ufc-Gym is hiring a Front Desk Representative in Murfreesboro, TN, who will serve as the first point of contact for members and guests. This role requires delivering superior customer service while assisting with memberships and purchases.

The ideal candidate will possess a friendly demeanor, have experience in customer service, and be able to manage various tasks efficiently. Benefits include health insurance, employee discounts, and opportunities for advancement.