Member Experience Host – Front Desk & Sales

UFC GYM

Mililani Town (HI)

On-site

USD 36,000 - 54,000

Full time

7 days ago

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Benefits offered by this job

Bonus based on performance

Employee discounts

Free uniforms

Health insurance

Tuition assistance and advancement

Job summary

UFC GYM Mililani seeks a Front Desk Representative to be the welcoming face of the club, delivering exceptional member and guest service. You will assist with retail purchases, enroll members in classes, and ensure every visitor feels the energy of the UFC GYM community.

The role requires at least 6 months of customer service experience, strong interpersonal skills, and basic computer skills. You will operate the POS system, greet members, support daily operations, and help maintain a clean,

Qualifications

Minimum 6 months of customer service experience in fitness, retail, hospitality, or food service.
Strong interpersonal skills and a friendly personality.
Ability to multitask with high attention to detail.
Basic computer skills and experience handling multiple phone lines.

Responsibilities

Warmly greet members and guests and maintain a high-energy, professional atmosphere.
Answer incoming calls and transfer to the correct department.
Verify memberships, enroll in classes, and check-in prospective members for sales.
Sell supplements, apparel, and gear using the POS system; keep front desk tidy.