Member Experience Front Desk Specialist

Fitness Ventures (Crunch Fitness); Marrero (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Job summary

Fitness Ventures LLC is hiring a Member Services Representative to be the friendly, first and last point of contact for members and guests. You will deliver exceptional customer service, support member needs, and help retain members while maintaining a welcoming club environment.

The role emphasizes strong communication, a customer-focused mindset, and teamwork to support front desk operations, retail, and event-related activities. Training and development opportunities are available.

Qualifications

• Strong interpersonal and communication abilities.
• Problem-solving mindset required.
• Multitasking in a fast-paced environment.
• Customer service experience preferred.

Responsibilities

• Greet members and guests professionally and create a welcoming atmosphere.
• Check in members and guests; process payments for club services.
• Promote and sell club products and services; support administrative tasks.
• Assist with front desk operations and club events; maintain clean, organized workspace.

Skills

Interpersonal skills

Communication skills

Problem-solving

Multitasking

Education

High School Diploma or GED

Job description

Fitness Ventures LLC is hiring a Member Services Representative to be the friendly, first and last point of contact for members and guests. You will deliver exceptional customer service, support member needs, and help retain members while maintaining a welcoming club environment.

The role emphasizes strong communication, a customer-focused mindset, and teamwork to support front desk operations, retail, and event-related activities. Training and development opportunities are available.