Member Experience & Front Desk Specialist

Planet Fitness - Midwest Management Group; Lawrenceburg (IN); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading fitness organization in Lawrenceburg seeks a Member Services Representative to create a positive member experience. In this role, you will greet members, handle front desk activities, and ensure exceptional customer service. The ideal candidate has a passion for fitness, strong communication skills, and must be at least 18 years old. Join us in promoting health and fitness in a clean and welcoming environment.

Qualifications

• Must be 18 years of age or older.
• Punctuality and reliability is a must.
• Ability to empathize and problem solve.

Responsibilities

• Greet members, prospective members and guests.
• Handle front desk activities like answering phones.
• Facilitate updates to member accounts.
• Assist in maintaining the cleanliness of the club.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Positive attitude

Exceptional customer service skills

Strong listening skills

Diplomacy in interactions

Education

High School diploma/GED equivalent

Job description

A leading fitness organization in Lawrenceburg seeks a Member Services Representative to create a positive member experience. In this role, you will greet members, handle front desk activities, and ensure exceptional customer service. The ideal candidate has a passion for fitness, strong communication skills, and must be at least 18 years old. Join us in promoting health and fitness in a clean and welcoming environment.