Member Experience & Front Desk Specialist (Sales)

Planet Fitness; Opelousas (LA); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Short Term Disability Insurance

Accident Insurance

Pet Insurance

Dollars for Scholars Program

HSA

Advancement Opportunities

Job summary

A leading fitness company is looking for a Customer Service Representative who will provide a superior level of service to members, prospective members, and guests. The role includes greeting visitors, facilitating member inquiries, and ensuring the cleanliness of the facility. Ideal candidates will possess strong customer service skills, a good work ethic, and the ability to communicate effectively. Join our team to help create a positive experience for all who walk through our doors.

Qualifications

• Strong customer service skills and basic computer proficiency needed.
• Honesty and good work ethic required.
• Ability to lift up to 50 lbs. occasionally.

Responsibilities

• Greet/meet potential members and answer phone calls to assist.
• Assist in member check-ins, sign-ups, and cancellations.
• Maintain neatness and cleanliness of the club.

Skills

Strong customer service skills

Problem Solving

Communication

Listening

Diplomacy

Education

High School Diploma

Job description

A leading fitness company is looking for a Customer Service Representative who will provide a superior level of service to members, prospective members, and guests. The role includes greeting visitors, facilitating member inquiries, and ensuring the cleanliness of the facility. Ideal candidates will possess strong customer service skills, a good work ethic, and the ability to communicate effectively. Join our team to help create a positive experience for all who walk through our doors.