Member Experience Specialist

Planet Fitness - United FP Management, LLC; Anderson (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Complimentary Back Card Membership

Company Facilitated Training

Rewards and Recognition Programs

Job summary

A leading fitness franchise in Indiana is seeking a Member Services Representative to enhance member experiences by delivering exceptional customer service. Responsibilities include greeting members, managing front desk activities, and attending to inquiries. The ideal candidate possesses strong customer service skills, an upbeat attitude, and a passion for health and fitness. Join a dynamic team and make a difference in the lives of others while enjoying great benefits.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Exceptional customer service skills and ability to exceed expectations.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities and assist with questions.
• Facilitate updates to member accounts and respond to inquiries.

Skills

Customer service skills

Basic computer proficiency

Positive attitude

Strong listening skills

Job description

A leading fitness franchise in Indiana is seeking a Member Services Representative to enhance member experiences by delivering exceptional customer service. Responsibilities include greeting members, managing front desk activities, and attending to inquiries. The ideal candidate possesses strong customer service skills, an upbeat attitude, and a passion for health and fitness. Join a dynamic team and make a difference in the lives of others while enjoying great benefits.