Member Experience & Front Desk Specialist

Paycom - ATS; Langdon (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dollars for Scholars

Free Membership for self and 1 guest

Health, Dental and Vision Insurance

Advancement Opportunities

Employee Appreciation Program

Job summary

Paycom - ATS is seeking a welcoming front desk team member in Langdon, MN to drive new member sales and deliver a superior member experience. You will greet guests, provide club tours, and handle essential front desk tasks while ensuring accurate member records and responsive service.

Role requires excellent customer service, strong communication, and the ability to work standing and lift up to 50 lbs. Benefits include health coverage and advancement opportunities, with a focus on a positive,

Qualifications

• Honesty and a strong work ethic.
• Excellent customer-service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members to provide a positive experience.
• Handle front desk tasks and answer phone inquiries warmly.
• Take information calls and provide club tours.
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and update member accounts.
• Facilitate member services questions and escalate to a supervisor when needed.

Skills

Customer service

Listening

Problem solving

Diplomacy

Communication

Job description

Paycom - ATS is seeking a welcoming front desk team member in Langdon, MN to drive new member sales and deliver a superior member experience. You will greet guests, provide club tours, and handle essential front desk tasks while ensuring accurate member records and responsive service.

Role requires excellent customer service, strong communication, and the ability to work standing and lift up to 50 lbs. Benefits include health coverage and advancement opportunities, with a focus on a positive,