Member Experience & Front Desk Specialist

Planet Fitness - Baseline Fitness; La Quinta (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation

Free Membership for self & family

Team Member Support

Health Insurance

Dental Insurance

Vision Insurance

Critical Illness Insurance

Short-Term Disability

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - Baseline Fitness in La Quinta, CA is seeking a front desk associate to greet members, manage check-ins, take tours, and assist with new member sign-ups while delivering exceptional customer service.

You will handle phone inquiries, support member services, maintain a clean club environment, and participate in daily front desk tasks to create a welcoming guest experience. This role is full-time/part-time with hourly pay in the mid-teens depending on schedule.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet potential members and provide a great customer experience.
• Answer phone calls and assist with questions or concerns.
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.

Skills

Customer service

Front desk

Tools

Basic computer proficiency

Job description

Planet Fitness - Baseline Fitness in La Quinta, CA is seeking a front desk associate to greet members, manage check-ins, take tours, and assist with new member sign-ups while delivering exceptional customer service.

You will handle phone inquiries, support member services, maintain a clean club environment, and participate in daily front desk tasks to create a welcoming guest experience. This role is full-time/part-time with hourly pay in the mid-teens depending on schedule.