Member Experience & Front Desk Specialist

Fit Fusion, LLC; Illinois; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

A premier fitness company in Illinois is looking for a Member Service Representative to create a positive environment for members and guests through exceptional customer service and engagement. Responsibilities include greeting members, assisting with sales, and ensuring a welcoming atmosphere. Candidates should have customer service experience and the ability to obtain CPR/AED certification within 30 days of hire.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greets all members & guests focusing on engagement and retention.
• Assists with membership and product sales.
• Answers phones in a courteous manner.

Skills

Customer service orientation

Effective communication

Proficiency in reading and writing

Job description

A premier fitness company in Illinois is looking for a Member Service Representative to create a positive environment for members and guests through exceptional customer service and engagement. Responsibilities include greeting members, assisting with sales, and ensuring a welcoming atmosphere. Candidates should have customer service experience and the ability to obtain CPR/AED certification within 30 days of hire.