Member Experience & Front Desk Specialist (Sales)

Planet Fitness; Roseville (MN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

Health Savings Account (HSA)

Advancement Opportunities

Job summary

Join a leading fitness company as a Customer Service Representative where you will play a crucial role in providing exceptional service and support to members and guests. Your responsibilities will include greeting potential members, facilitating club operations, and ensuring customer satisfaction. This position offers beneficial programs and insurance options, aiming to create a positive work environment.

Qualifications

• Strong customer service skills are essential.
• Basic computer proficiency required.
• Honesty and a good work ethic are necessary.

Responsibilities

• Greet potential members and provide excellent customer service.
• Handle front desk tasks such as phone calls and member check-ins.
• Assist in resolving member services issues.

Skills

Strong customer service skills

Basic computer proficiency

Honesty and good work ethic

Job description

Join a leading fitness company as a Customer Service Representative where you will play a crucial role in providing exceptional service and support to members and guests. Your responsibilities will include greeting potential members, facilitating club operations, and ensuring customer satisfaction. This position offers beneficial programs and insurance options, aiming to create a positive work environment.