Front Desk & Member Experience Specialist

Planet Fitness; Town of Colfax (WI); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free food & snacks

Free uniforms

Tuition assistance

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Job summary

A fitness organization is seeking a Customer Service Representative responsible for ensuring a positive member experience by providing exceptional customer service. The candidate will assist new and existing members, manage front desk tasks, and resolve issues as they arise. This role requires excellent communication skills, a good work ethic, and the ability to work efficiently in a fast-paced environment. Join us in creating a motivating atmosphere at one of our fitness centers.

Qualifications

• Must have a strong desire to provide excellent customer service.
• Experience in a customer service role is a plus.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk related tasks including answering phone calls and member check-ins.
• Resolve member service issues and questions.

Skills

Honesty and good work ethic

Basic computer proficiency

Job description

A fitness organization is seeking a Customer Service Representative responsible for ensuring a positive member experience by providing exceptional customer service. The candidate will assist new and existing members, manage front desk tasks, and resolve issues as they arise. This role requires excellent communication skills, a good work ethic, and the ability to work efficiently in a fast-paced environment. Join us in creating a motivating atmosphere at one of our fitness centers.