Member Experience & Front Desk Specialist

Planet Fitness; Highlands Ranch (CO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership

Health, Dental and Vision Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness in Highlands Ranch, CO is searching for a Customer Service Representative responsible for new member sales and creating a positive member experience through superior customer service. The role involves greeting potential members and handling front desk tasks such as answering calls and assisting with member check-ins.

Benefits include various insurance options, employee programs, and a free membership for you and a family member or friend.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks like answering phone calls and assisting member check-ins.
• Facilitate member services issues and questions.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Diplomacy

Communication

Job description

Planet Fitness in Highlands Ranch, CO is searching for a Customer Service Representative responsible for new member sales and creating a positive member experience through superior customer service. The role involves greeting potential members and handling front desk tasks such as answering calls and assisting with member check-ins.

Benefits include various insurance options, employee programs, and a free membership for you and a family member or friend.