Club Member Experience Specialist

Planet Fitness; Monument (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership

Health, Dental and Vision Insurance

Advancement Opportunities

Pet Insurance

Job summary

Planet Fitness in Monument, CO, is looking for Customer Service Representatives to provide a superior level of customer service to members and guests. This role involves greeting potential members, handling front desk tasks, and maintaining the club's cleanliness.

In addition, employees can benefit from programs like health insurance, and they receive a free membership for themselves and a family member or friend.

Qualifications

• Strong customer service skills and honest work ethic.
• Basic computer proficiency required.

Responsibilities

• Greet potential members and provide a great customer experience.
• Assist in member check-ins, sign-ups, cancellations, and updates.
• Maintain the neatness and cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Diplomacy

Communication

Job description

Planet Fitness in Monument, CO, is looking for Customer Service Representatives to provide a superior level of customer service to members and guests. This role involves greeting potential members, handling front desk tasks, and maintaining the club's cleanliness.

In addition, employees can benefit from programs like health insurance, and they receive a free membership for themselves and a family member or friend.