Member Experience Specialist - Front Desk & Sales

Planet Fitness; Hudson (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership for self and one family member or friend

Employee Appreciation Program

Advancement Opportunities

Dollars for Scholars Program

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

Job summary

An established industry player is seeking a Customer Service Representative to enhance member experiences and drive new member sales. This role involves greeting potential members, managing front desk tasks, and addressing member inquiries. The ideal candidate will possess strong customer service skills and a basic understanding of computer operations. Join a dynamic team where your contributions will help create a welcoming environment and foster community engagement. This position offers opportunities for personal growth and development while ensuring a positive atmosphere for all members and guests.

Qualifications

• Strong customer service skills and basic computer proficiency are essential.
• Must be 18 years old or more with a good work ethic.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks including answering calls and assisting members.
• Maintain cleanliness of the club and facilitate member services.

Skills

Customer Service Skills

Basic Computer Proficiency

Problem Solving

Communication Skills

Education

High School Diploma or Equivalent

Job description

An established industry player is seeking a Customer Service Representative to enhance member experiences and drive new member sales. This role involves greeting potential members, managing front desk tasks, and addressing member inquiries. The ideal candidate will possess strong customer service skills and a basic understanding of computer operations. Join a dynamic team where your contributions will help create a welcoming environment and foster community engagement. This position offers opportunities for personal growth and development while ensuring a positive atmosphere for all members and guests.