Member Experience Front Desk Specialist

D1 Training; Dallas (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Free uniforms

Paid time off

Training & development

Job summary

A leading athletic training facility based in Dallas is seeking a Member Experience Coordinator. This position is pivotal in creating an exceptional atmosphere by greeting members, answering inquiries, and supporting sales. The ideal candidate is outgoing, has strong communication skills in English and Spanish, thrives in a busy environment, and has a passion for fitness. This role offers various benefits including bonuses based on performance and employee discounts.

Qualifications

• Excellent customer service skills and experience in memberships or retail.
• Fluent in English and Spanish.
• A passion for fitness and helping people succeed.

Responsibilities

• Greet members and guests with professionalism and energy.
• Answer phone calls and respond to inquiries.
• Process memberships and retail sales.
• Maintain front desk and lobby organization.
• Communicate daily with coaches and management.

Skills

Strong communication skills (in-person and phone)

Outgoing and comfortable talking to people

Organized, dependable, and detail-oriented

Sales or service experience

Ability to multitask in a busy athletic environment

Positive attitude with a customer-first mindset

Job description

A leading athletic training facility based in Dallas is seeking a Member Experience Coordinator. This position is pivotal in creating an exceptional atmosphere by greeting members, answering inquiries, and supporting sales. The ideal candidate is outgoing, has strong communication skills in English and Spanish, thrives in a busy environment, and has a passion for fitness. This role offers various benefits including bonuses based on performance and employee discounts.