Member Experience Associate – Gym Front Desk

United FP; Midland (TX); On-site; USD 28,000 - 32,000; Full time

Job summary

A prominent fitness center in Midland, Texas, is seeking team members to provide exceptional customer service and support for members and guests. Responsibilities include greeting visitors, managing phone inquiries, checking in members, and facilitating new member sign-ups. Ideal candidates will possess strong communication skills and a positive attitude, with the ability to solve problems and meet the needs of members. This role emphasizes a supportive and friendly environment, ensuring a great experience for all visitors.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Answer phones and assist callers with inquiries.
• Check members in and assist with new member sign-ups.
• Respond to member questions and concerns professionally.

Skills

Exceptional customer service skills

Strong listening and problem-solving

Basic computer proficiency

Upbeat and positive attitude

Punctuality and reliability

Job description

A prominent fitness center in Midland, Texas, is seeking team members to provide exceptional customer service and support for members and guests. Responsibilities include greeting visitors, managing phone inquiries, checking in members, and facilitating new member sign-ups. Ideal candidates will possess strong communication skills and a positive attitude, with the ability to solve problems and meet the needs of members. This role emphasizes a supportive and friendly environment, ensuring a great experience for all visitors.