Gym Front Desk & Member Experience Specialist

Big Tex Gym; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A local fitness center in Austin is seeking a Front Desk Receptionist to provide exceptional customer service and manage various administrative tasks. The ideal candidate is organized, personable, and proficient in office management practices. Responsibilities include greeting clients, answering inquiries, and maintaining the member database. Bilingual candidates are encouraged to apply, alongside those with previous receptionist experience. This role offers both full-time and part-time positions.

Qualifications

• Strong organizational skills and ability to manage time and prioritize tasks.
• Excellent phone etiquette and customer service skills.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Greet members and guests with a friendly attitude.
• Answer phone calls and respond to inquiries.
• Monitor gym traffic and enforce rules.
• Update member database with accurate information.
• Check IDs and monitor who enters/exits.

Skills

Customer service excellence

Office management

Communication skills

Time management

Ability to handle multiple tasks

Education

Previous experience in a front desk or receptionist role

Tools

Microsoft Office Suite

Google Workspace

Job description

A local fitness center in Austin is seeking a Front Desk Receptionist to provide exceptional customer service and manage various administrative tasks. The ideal candidate is organized, personable, and proficient in office management practices. Responsibilities include greeting clients, answering inquiries, and maintaining the member database. Bilingual candidates are encouraged to apply, alongside those with previous receptionist experience. This role offers both full-time and part-time positions.