Member Experience & Front Desk Specialist

Planet Fitness - PF Baseline Fitness; Altoona (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

A fitness center in Altoona is seeking a Customer Service Representative to enhance member experiences and manage sales. Responsibilities include greeting members, assisting with inquiries, and maintaining club cleanliness. The ideal candidate possesses strong customer service skills, a good work ethic, and basic computer proficiency. Benefits include health insurance, free membership, and advancement opportunities.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks like answering calls and assisting members.
• Facilitate member services issues and questions.

Skills

Strong customer service skills

Good work ethic

Basic computer proficiency

Job description

A fitness center in Altoona is seeking a Customer Service Representative to enhance member experiences and manage sales. Responsibilities include greeting members, assisting with inquiries, and maintaining club cleanliness. The ideal candidate possesses strong customer service skills, a good work ethic, and basic computer proficiency. Benefits include health insurance, free membership, and advancement opportunities.