Club Member Experience Specialist

Planet Fitness - PF Baseline Fitness; Altoona (IA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership for self and one family member or friend

Advancement Opportunities

Employee Appreciation Program

Job summary

A leading fitness franchise in Altoona is looking for a Customer Service Representative to deliver excellent service and perform front desk tasks. The role involves greeting members, handling inquiries, and assisting with account management. Key qualities include strong customer service skills, honesty, and basic computer proficiency. The position offers several benefits including health insurance and advancement opportunities.

Qualifications

• Strong customer service skills essential.
• Basic proficiency in computer use is required.
• Good work ethic and honesty are necessary.

Responsibilities

• Greet potential members and provide excellent service.
• Handle front desk tasks including phone call assistance.
• Assist with member check-ins and account updates.

Skills

Customer service skills

Basic computer proficiency

Problem solving

Job description

A leading fitness franchise in Altoona is looking for a Customer Service Representative to deliver excellent service and perform front desk tasks. The role involves greeting members, handling inquiries, and assisting with account management. Key qualities include strong customer service skills, honesty, and basic computer proficiency. The position offers several benefits including health insurance and advancement opportunities.