Night Front Desk & Member Services Pro

Planet Fitness - PF Baseline Fitness; Altoona (IA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

A leading fitness franchise in Altoona seeks a Customer Service Representative to ensure a positive member experience. Responsibilities include greeting potential members, handling front desk tasks, and addressing member inquiries. Candidates should have strong customer service skills, honesty, and basic computer proficiency. This position offers several benefits, including health insurance and a free membership for self and one family member.

Qualifications

• Honesty and good work ethic are essential.
• Strong customer service skills required.
• Basic computer proficiency needed.

Responsibilities

• Greet and meet potential members, providing excellent customer experience.
• Answer phone calls politely and assist with questions.
• Help maintain the cleanliness of the club.

Skills

Customer Service

Active Listening

Problem Solving

Communication

Job description

A leading fitness franchise in Altoona seeks a Customer Service Representative to ensure a positive member experience. Responsibilities include greeting potential members, handling front desk tasks, and addressing member inquiries. Candidates should have strong customer service skills, honesty, and basic computer proficiency. This position offers several benefits, including health insurance and a free membership for self and one family member.