Member Experience & Front Desk Sales Associate

Baseline Fitness; New Iberia (LA); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership

Health, Dental and Vision Insurance

Short Term Disability Insurance

Advancement Opportunities

Job summary

Baseline Fitness seeks a Customer Service Representative to enhance member experiences through exceptional service. You will greet potential members, assist with inquiries, manage front desk tasks, and ensure club cleanliness.

With a strong focus on customer service, this role requires active listening and problem-solving skills. Join us to contribute positively to an inspiring environment that values making a difference in members' lives.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Honesty and good work ethic.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks and answer phone calls.
• Assist in member check-ins, sign-ups, and cancellations.
• Facilitate member services issues and forward as needed.
• Maintain the neatness and cleanliness of the club.

Skills

Customer Service

Communication

Problem Solving

Listening

Tools

Basic Computer Proficiency

Job description

Baseline Fitness seeks a Customer Service Representative to enhance member experiences through exceptional service. You will greet potential members, assist with inquiries, manage front desk tasks, and ensure club cleanliness.

With a strong focus on customer service, this role requires active listening and problem-solving skills. Join us to contribute positively to an inspiring environment that values making a difference in members' lives.