Member Experience Front Desk Specialist — Free Gym Membership

Planet Fitness - PF Baseline Fitness; Des Moines (IA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership

Employee Appreciation Program

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative who is responsible for new member sales and creating a positive member experience. This role requires the ability to provide superior customer service to members, prospective members, and guests.

The representative will greet potential members, handle front desk tasks, and facilitate member services while maintaining the cleanliness of the club. Strong customer service skills and a good work ethic are essential.

Qualifications

• Strong customer service skills and basic computer proficiency.
• Demonstrates honesty and a good work ethic.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks including answering phone calls and member check-ins.
• Facilitate member service issues and maintain club cleanliness.

Skills

Customer Service

Communication

Problem Solving

Listening

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative who is responsible for new member sales and creating a positive member experience. This role requires the ability to provide superior customer service to members, prospective members, and guests.

The representative will greet potential members, handle front desk tasks, and facilitate member services while maintaining the cleanliness of the club. Strong customer service skills and a good work ethic are essential.