Member Experience Front Desk Associate

Planet Fitnes; New Haven (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Same-day pay

Paid time off

Promotional opportunities

PF Black Card Membership

Guest pass for free

CPR & AED training

Life insurance

Disability insurance

Retirement savings with company match

Volunteer opportunities

Positive work environment

Job summary

Planet Fitness is looking for energetic, enthusiastic Front Desk Team Members who are passionate about health & fitness to join our amazing team. Our Front Desk Team Members enjoy same-day pay, paid time off, promotional opportunities, a Free PF Black Card Membership, and guest passes.

Essential duties include communicating with members, following scripts, assisting with equipment demonstrations, and maintaining cleanliness and safety.

Qualifications

• Service-oriented and able to resolve member concerns.
• Basic computer proficiency.
• Upbeat attitude.
• Punctuality and reliability are a must.
• Initiative and strong communication skills.
• Ability to work a flexible schedule, which may include nights, weekends, and holidays.

Responsibilities

• Communicate with members and team members in person, by phone, and in writing.
• Follow verbal and written communication using prepared scripts for member services.
• Use technology to service members; CPR/AED training; perform CPR and use AED.
• Demonstrate use of exercise equipment to members.
• Clean and maintain restrooms, locker area, showers, Black Card Spa amenities, entry way, club floor, exercise equipment.
• Comply with safety and sanitization guidelines.
• Other duties assigned.

Skills

Customer service

Communication

Punctuality

Reliability

Initiative

Education

High School Diploma or equivalent

Tools

Basic computer proficiency

Job description

Planet Fitness is looking for energetic, enthusiastic Front Desk Team Members who are passionate about health & fitness to join our amazing team. Our Front Desk Team Members enjoy same-day pay, paid time off, promotional opportunities, a Free PF Black Card Membership, and guest passes.

Essential duties include communicating with members, following scripts, assisting with equipment demonstrations, and maintaining cleanliness and safety.