Member Experience & Front Desk Specialist

ComForCare Home Care (Raleigh, NC); Lafayette (LA); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Free Membership for self and one"

Health, Dental and Vision Insurance

Advancement Opportunities

Dollars for Scholars Program

Résumé du poste

Planet Fitness - PF Baseline Fitness in Lafayette, LA is seeking a Customer Service Representative to greet members, handle front desk tasks, answer phones, and guide tours, contributing to a positive member experience.

The role involves assisting with sign-ups, cancellations, updating accounts, and coordinating with the Club Manager. The position emphasizes strong customer service, clear communication, and basic computer skills, with opportunities for advancement.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsabilités

• Greet and assist members and prospective members to provide a positive experience.
• Handle front desk tasks and answer calls politely.
• Provide information calls and tours to potential members.
• Assist in member check-ins, sign-ups, cancellations, and update accounts.
• Support in resolving member services issues and maintain club cleanliness.

Connaissances

Customer service

Communication

Honesty

Outils

Computer basics

Description du poste

Planet Fitness - PF Baseline Fitness in Lafayette, LA is seeking a Customer Service Representative to greet members, handle front desk tasks, answer phones, and guide tours, contributing to a positive member experience.

The role involves assisting with sign-ups, cancellations, updating accounts, and coordinating with the Club Manager. The position emphasizes strong customer service, clear communication, and basic computer skills, with opportunities for advancement.