Member Experience & Financial Solutions Specialist

BECU; Lacey (WA); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

401(k) Company Match

Medical, Dental, and Vision

PTO Program

Tuition Reimbursement

Job summary

BECU is looking for a Member Consultant II to deliver exceptional member experiences and assist with financial wellness. In this role, you will be crucial in identifying members' financial needs and providing sales consultation.

As part of a collaborative team, you will work across branches and receive extensive training. Benefits include a 401(k) match and flexible schedules. Join BECU and make a real impact while advancing your career!

Qualifications

• Minimum two years of experience in a sales-oriented, financial, or retail environment.
• Ability to navigate multiple systems simultaneously.

Responsibilities

• Deliver a high-quality member experience.
• Identify and address members’ financial needs.
• Assist with financial wellness programs.

Skills

Sales-oriented experience

Spanish fluency

Problem resolution skills

Communication skills

Education

Bachelor's Degree

Job description

BECU is looking for a Member Consultant II to deliver exceptional member experiences and assist with financial wellness. In this role, you will be crucial in identifying members' financial needs and providing sales consultation.

As part of a collaborative team, you will work across branches and receive extensive training. Benefits include a 401(k) match and flexible schedules. Join BECU and make a real impact while advancing your career!