Member Experience Coordinator

Boys & Girls Clubs of the Coastal Plain; Beaufort (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Annual Merit Raises

403(b) Retirement Plan

Opportunity for advancement

Paid time off

Training & development

Job summary

Boys & Girls Clubs of the Coastal Plain is seeking an attentive receptionist/clerical assistant to maintain member data, assist visitors, handle phone inquiries, and support club staff. The role emphasizes accuracy, friendly service, and reliable data entry for daily operations.

Responsibilities include processing membership apps, cards, and fees, maintaining records, and assisting with reports. A High School diploma or GED is required, with strong communication and multitasking skills preferred.

Qualifications

• High School diploma or GED required.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Manage club member data daily, ensure accuracy, complete applications, collect fees, and issue membership cards.
• Assist members in scanning membership cards and reissuing cards as needed.
• Maintain membership and attendance records and prepare reports.
• Answer phones, direct calls, provide information, and assist visitors with a friendly, professional manner.
• Collect and track various fees and safeguard financial information.

Skills

Data entry

Customer service

Organizational skills

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Boys & Girls Clubs of the Coastal Plain is seeking an attentive receptionist/clerical assistant to maintain member data, assist visitors, handle phone inquiries, and support club staff. The role emphasizes accuracy, friendly service, and reliable data entry for daily operations.

Responsibilities include processing membership apps, cards, and fees, maintaining records, and assisting with reports. A High School diploma or GED is required, with strong communication and multitasking skills preferred.