Member Experience Consultant II - Multi-Site

Dutch Point Credit Union; Hartford (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Full benefits package including Health, Dental, Vision

401(k) with match

Paid holidays and vacation

Ongoing training and development opportunities

Job summary

Dutch Point Credit Union is seeking a Member Experience Consultant II to support multiple branches in the Greater Hartford area. This role is essential in delivering exceptional service and building relationships with members, regardless of the branch they visit.

The ideal candidate will adapt to changing environments and bring a positive, member-focused mindset, ensuring that every interaction leaves a lasting impression. The position offers a comprehensive benefits package, including health and retirement options.

Qualifications

• Strong ability to adapt to changing environments.
• Confident in helping members with financial conversations.
• Experience in providing exceptional service.

Responsibilities

• Deliver solutions and build relationships with members.
• Support multiple branch locations across Greater Hartford.
• Ensure exceptional service and guidance for every member.

Skills

Member-focused mindset

Adaptability

Interpersonal skills

Job description

Dutch Point Credit Union is seeking a Member Experience Consultant II to support multiple branches in the Greater Hartford area. This role is essential in delivering exceptional service and building relationships with members, regardless of the branch they visit.

The ideal candidate will adapt to changing environments and bring a positive, member-focused mindset, ensuring that every interaction leaves a lasting impression. The position offers a comprehensive benefits package, including health and retirement options.