Member Experience Concierge — Wellness Sales

Vasa Fitness co; Centennial (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Two complimentary gym memberships

Discounted personal training sessions

401(k) options

Employee Assistance Program (therapy/财

Paid time off

Medical/Dental/Vision benefits

Paid parental leave

Career growth opportunities

Job summary

VASA Fitness in Centennial seeks a friendly Member Experience Specialist to greet members, set the tone, and guide them on memberships, upgrades, and personal training options. You’ll keep the club welcoming, clean, and organized, creating personal connections that help members stay engaged and motivated.

Ideal candidates have 1+ year of customer service or sales experience, strong communication, and a passion for health and wellness.

Qualifications

• Strong communication skills and a professional approach.
• Comfortable multi-tasking and working independently.
• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly, create personal connections, and keep the club clean and organized.
• Guide members on memberships, upgrades, and personal training options.
• Ensure members feel valued, motivated, and excited to return through friendly interactions.

Skills

Customer service

Membership sales

Communication

Job description

VASA Fitness in Centennial seeks a friendly Member Experience Specialist to greet members, set the tone, and guide them on memberships, upgrades, and personal training options. You’ll keep the club welcoming, clean, and organized, creating personal connections that help members stay engaged and motivated.

Ideal candidates have 1+ year of customer service or sales experience, strong communication, and a passion for health and wellness.