Member Experience Concierge

Vasa Fitness co; Aurora (CO); In loco; USD 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Two complimentary gym memberships

401(k) options

Employee Assistance Program

Paid Time Off

Medical/Dental/Vision benefits

Paid Parental Leave

Descrizione del lavoro

VASA Fitness is seeking a Member Experience Specialist to greet members, share information on memberships and personal training, and keep the club welcoming and organized. You’ll help guide members on upgrades, support a positive experience, and represent the brand values of unity and service.

The role emphasizes strong communication, multitasking, and a customer-first mindset, with compensation featuring a base hourly rate plus commission and pathways to growth within the club network.

Competenze

• 1+ year of customer service experience or membership sales preferred.
• Strong communication and professional approach.
• Bilingual skills or CPR certification are a plus.

Mansioni

• Greet members warmly and set a welcoming tone at the front desk.
• Guide members on memberships, upgrades, and personal training options.
• Maintain clean, organized club spaces and assist members as needed.

Conoscenze

Customer service

Communication

Sales

Bilingual

Descrizione del lavoro

VASA Fitness is seeking a Member Experience Specialist to greet members, share information on memberships and personal training, and keep the club welcoming and organized. You’ll help guide members on upgrades, support a positive experience, and represent the brand values of unity and service.

The role emphasizes strong communication, multitasking, and a customer-first mindset, with compensation featuring a base hourly rate plus commission and pathways to growth within the club network.