Gym Member Experience Concierge

Vasa Fitness co; West Jordan (UT); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Gym memberships

Discounted personal training

401(k) options

Employee Assistance Program

Paid Time Off

Medical / Dental / Vision

Paid Parental Leave

Job summary

VASA Fitness in West Jordan is seeking a Member Experience Specialist to be the friendly front desk voice, greeting guests and guiding members on memberships, upgrades, and personal training options. You’ll keep the club clean and welcoming, ensuring every visit feels like home.

Your role helps members feel valued and motivated to return, with growth opportunities into leadership and a base hourly wage plus uncapped commission. Benefits and a supportive team culture are included.

Qualifications

• 1+ year of customer service experience.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Comfortable multi-tasking and working independently.

Responsibilities

• Greet guests and members, guiding them on memberships, upgrades, and personal training options.
• Keep the club clean, organized, and welcoming.
• Lead tours to sell memberships and services.
• Assist in member retention through positive interactions.

Skills

Customer service

Sales

Communication

Multitasking

Bilingual

CPR certification

Job description

VASA Fitness in West Jordan is seeking a Member Experience Specialist to be the friendly front desk voice, greeting guests and guiding members on memberships, upgrades, and personal training options. You’ll keep the club clean and welcoming, ensuring every visit feels like home.

Your role helps members feel valued and motivated to return, with growth opportunities into leadership and a base hourly wage plus uncapped commission. Benefits and a supportive team culture are included.