Member Experience Concierge & Wellness Advocate

Vasa Fitness; Salt Lake City (UT); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Free gym memberships for you and a +1

401(k) options and EAP

Health benefits (Medical/Dental/Vision

Paid time off and parental leave

Career growth into leadership

Job summary

VASA Fitness in Salt Lake City, UT is seeking a Member Experience Specialist to greet members, guide them on memberships, and keep the club welcoming and organized. You’ll promote memberships, upgrades, and personal training options while helping members feel valued and engaged in their fitness journey.

As the first friendly face, you’ll drive a positive member experience, support the community, and contribute to an energetic, inclusive gym environment.

Qualifications

• Strong communication skills and a professional approach.
• Comfortable multi-tasking and working independently.
• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members and create personal connections to set a welcoming tone.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized to feel like home for members.
• Sell memberships and services through confident conversations and tours.

Skills

Communication skills

Multitasking

Customer service

Health/fitness interest

Background check

Bilingual or CPR a plus

Job description

VASA Fitness in Salt Lake City, UT is seeking a Member Experience Specialist to greet members, guide them on memberships, and keep the club welcoming and organized. You’ll promote memberships, upgrades, and personal training options while helping members feel valued and engaged in their fitness journey.

As the first friendly face, you’ll drive a positive member experience, support the community, and contribute to an energetic, inclusive gym environment.