Member Experience Concierge - Part Time

Life Time, Inc.; Highland Park (IL); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and/or

401(k) retirement savings plan with公司匹

Training and professional development

Paid sick leave

Job summary

Life Time, Inc. in Highland Park, IL seeks a Membership Concierge I to deliver top-notch service to members and guests.

You will be the welcoming first contact, educate on club programs, events and policies, and forge value-based relationships that boost loyalty and help members pursue healthy lifestyle goals. Ideal candidates have at least 6 months of reception experience, can commit to 15+ hours weekly, and possess strong verbal and overall communication skills in a fast-paced,

Qualifications

• Minimum of 6 months service/reception experience.
• Complete Concierge Certification upon hire.
• Must work a minimum of 15 hours per week.
• Commitment to serve others.
• Effective communication skills.
• Passion for living a healthy way of life.
• Ability to multi-task and deliver high quality customer service in a fast-paced environment.
• Must have good verbal communication.
• Must be able to stand for 4 hours at a time.

Responsibilities

• Operates as first point of contact for members and guests.
• Receives and facilitates incoming phone calls from members and guests.
• Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies.
• Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences.
• Assists members with transactions and general account changes.

Skills

Customer service

Verbal communication

Effective communication

Multi-tasking

Hospitality mindset

Standing stamina

Education

HS graduate or equivalent

Job description

Life Time, Inc. in Highland Park, IL seeks a Membership Concierge I to deliver top-notch service to members and guests.

You will be the welcoming first contact, educate on club programs, events and policies, and forge value-based relationships that boost loyalty and help members pursue healthy lifestyle goals. Ideal candidates have at least 6 months of reception experience, can commit to 15+ hours weekly, and possess strong verbal and overall communication skills in a fast-paced,