Member Experience Concierge - Hospitality & Wellness

LTFMGTCO LTF Club Management Co; Bloomingdale (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and – 

401(k) retirement savings plan with公司匹

Job summary

Life Time is hiring a Membership Concierge I in Bloomingdale, IL. You will deliver high-quality customer service as the first point of contact for members and guests, creating welcoming experiences while supporting healthy lifestyle goals.

Responsibilities include answering calls, educating on programs, and assisting with transactions. Requirements include at least 6 months of reception experience, Concierge Certification, ability to work at least 15 hours weekly, and strong communication.

Qualifications

• Minimum of 6 months service/reception experience.
• Complete Concierge Certification upon hire.
• Must work a minimum of 15 hours per week.
• Commitment to serve others.
• Effective communication skills.
• Passion for living a healthy lifestyle.
• Ability to multi-task in a fast-paced environment.
• Must have good verbal communication.
• Must be able to stand for 4 hours at a time.

Responsibilities

• Operates as first point of contact for members and guests.
• Receives and facilitates incoming phone calls from members and guests.
• Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies.
• Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences.
• Assists members with transactions and general account changes.

Skills

Customer service

Communication

Multi-tasking

Verbal communication

Stand for hours

Education

HS diploma or equivalent

Job description

Life Time is hiring a Membership Concierge I in Bloomingdale, IL. You will deliver high-quality customer service as the first point of contact for members and guests, creating welcoming experiences while supporting healthy lifestyle goals.

Responsibilities include answering calls, educating on programs, and assisting with transactions. Requirements include at least 6 months of reception experience, Concierge Certification, ability to work at least 15 hours weekly, and strong communication.