Member Experience Concierge: Front Desk & Teller Support

KEMBA Financial Credit Union; Pickerington (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A regional credit union in Ohio is seeking a dedicated Concierge for full-time lobby management. The ideal candidate will have strong customer service skills and effectively greet and direct members while handling various account maintenance tasks. Candidates should possess a high school diploma, prior customer service experience, and knowledge of Microsoft Office. This entry-level position offers an opportunity to develop in the banking industry and contribute to positive member experiences.

Qualifications

• Prior customer service experience is required.
• Knowledge of Microsoft Office tools is necessary.
• Must demonstrate strong organizational skills and attention to detail.

Responsibilities

• Greet members and direct them appropriately.
• Process member transactions and maintenance activities.
• Maintain professional relations with members.

Skills

Customer service experience

Knowledge of Microsoft Office

Strong organizational skills

Exceptional communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

A regional credit union in Ohio is seeking a dedicated Concierge for full-time lobby management. The ideal candidate will have strong customer service skills and effectively greet and direct members while handling various account maintenance tasks. Candidates should possess a high school diploma, prior customer service experience, and knowledge of Microsoft Office. This entry-level position offers an opportunity to develop in the banking industry and contribute to positive member experiences.