Front Desk Concierge — Customer Experience Champion

1st Security Bank of Washington; Mountlake Terrace (WA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Full medical, dental, and vision coverage

Life insurance

401K matching program

Paid sick and vacation time

Job summary

A local bank in Mountlake Terrace seeks a Concierge to be the face of the bank, delivering exceptional customer service and administrative support. The ideal candidate has a passion for helping customers, great interpersonal skills, and experience in a similar role. Responsibilities include greeting visitors, managing communication, and supporting management tasks. Competitive benefits include medical coverage and a 401K matching program. A high school diploma is required, and experience in customer service is essential.

Qualifications

• 3-5 years of customer service experience.
• Knowledge of administrative functions and best practices.
• Ability to maintain discretion and confidentiality at all times.

Responsibilities

• Serves as first point of contact for all visitors.
• Answers and directs calls to the appropriate party.
• Provides administrative support to the Executive and Senior Management Team.

Skills

Great attitude

Passion for providing extraordinary customer service

Excellent verbal, written and interpersonal skills

Strong information management

Organizational skills

Education

High School Diploma

College education

Tools

Microsoft Office Products

Database software

Job description

A local bank in Mountlake Terrace seeks a Concierge to be the face of the bank, delivering exceptional customer service and administrative support. The ideal candidate has a passion for helping customers, great interpersonal skills, and experience in a similar role. Responsibilities include greeting visitors, managing communication, and supporting management tasks. Competitive benefits include medical coverage and a 401K matching program. A high school diploma is required, and experience in customer service is essential.