Member Experience Specialist - Front Desk & Sales

Vasa Fitness co; Riverton (UT); Hybrid; USD 15,000 - 19,000; Full time

Benefits offered by this job

Two gym memberships

401(k) options

Employee Assistance Program

Paid Time Off

Job summary

VASA Fitness in Riverton, UT seeks a friendly Member Experience Specialist to greet guests, discuss memberships, and guide them on upgrades and personal training options. You will help keep the club clean and welcoming, creating a home-like environment for members and guests.

This role emphasizes strong customer service, clear communication, and the ability to multi-task in a fast-paced gym setting. Bilingual skills or CPR certification are a plus.

Qualifications

• 1+ year of customer service experience; membership sales preferred.
• Strong communication and interpersonal skills.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly at the front desk and set a welcoming tone.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized to feel like home for guests.
• Engage with members to drive sales and loyalty through conversations and tours.

Skills

Customer service

Membership sales

Communication

Bilingual

CPR

Background check

Job description

VASA Fitness in Riverton, UT seeks a friendly Member Experience Specialist to greet guests, discuss memberships, and guide them on upgrades and personal training options. You will help keep the club clean and welcoming, creating a home-like environment for members and guests.

This role emphasizes strong customer service, clear communication, and the ability to multi-task in a fast-paced gym setting. Bilingual skills or CPR certification are a plus.