Member Experience Concierge

Dover Federal Credit Union; Michigan; On-site; USD 35,000 - 50,000; Full time

Job summary

Dover Federal Credit Union is looking for a Member Experience Specialist based in Michigan. This full-time role focuses on delivering exceptional service to members and performing various clerical duties. The ideal candidate will have a high school education and related experience in member service.

The position involves meeting sales and service goals, maintaining confidentiality, and ensuring compliance with regulations. Strong interpersonal skills and attention to detail are essential.

Qualifications

• Excellent member service skills and attentiveness.
• Professional interpersonal and teamwork skills.
• Intermediate mathematical skills.

Responsibilities

• Deliver exceptional service to members and guests.
• Perform various member transactions and clerical duties.
• Ensure compliance with regulations and internal policies.

Education

High school education plus specialized training

Job description

Dover Federal Credit Union is looking for a Member Experience Specialist based in Michigan. This full-time role focuses on delivering exceptional service to members and performing various clerical duties. The ideal candidate will have a high school education and related experience in member service.

The position involves meeting sales and service goals, maintaining confidentiality, and ensuring compliance with regulations. Strong interpersonal skills and attention to detail are essential.